Administrative Services - Results Summary

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Department of Labor and Workforce Development
Administrative Services
Results Summary | Details | Questions/Comments

The mission of the Administrative Services RDU is to provide support to the department.

End Result A: Maximize customer satisfaction with Labor Market Information services

Customer satisfaction ratings for Labor Market Information services are remaining consistently above the target level of 90%.

End Result B: Improve customer satisfaction with Data Processing services.

We have been successful at maintaining a high level of customer satisfaction. Satisfaction has slipped slightly this year due to the heavy workload however it remains in the target range.

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Current as of Nov 13 2009 8:43:08