Senior and Disabilities Services

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Department of Health and Social Services
Senior and Disabilities Services
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The mission of the Division of Senior and Disabilities Services is to promote the independence of Alaskan seniors and persons with physical and developmental disabilities.

End Result A: The quality of life for seniors and persons with disabilities is enhanced through cost-effective delivery of services.

The percentage of Medicaid recipients not receiving medical assessments in FY09 was 1%, comparing favorably with the target of less than five percent.

End Result B: Promote improved service and compliance with federal/state regulations through provider agencies.

Current Medicaid payment error rates were less than 10% each year from FY05-FY07. However, as audits continue for 2006, the error rate has climbed sharply to slightly over 30%. Although apparently alarming, it is notable that the results of two specific audits, with error rates 100% and 76% respectively, have skewed the average higher. When those two audits are finally resolved, we anticipate that the error rate will be considerably lower. SDS will continue to strive towards more provider agency training. Current Myers and Stauffer results for FY08 remain unavailable, but will be included when available.

End Result C: A manageable caseload number in Adult Protective Services (APS) and Quality Assurance Units are ensured to provide timely investigations.

	The National Adult Protective Services Association recommends an average case load of 25 cases per worker. The national average is approximately 35 cases per worker. SDS Adult Protective Services staff carry case loads of approximately 78 cases per case investigator, more than 3 times the recommended national average.
	Adult Protective Services case investigators have ten days to investigate a report of harm, abuse and/or neglect. The highest average number of days it takes to investigate a new case is 2.2 days.

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Current as of Nov 17 2009 12:36:53